1. Paul Newman  September 13, 2013


    I just saw your hotel on hotel impossible. I look forward to visiting your hotel next year once the renovations have been made. Please keep up the good work.

    Paul Newman

    • Shirley Snell  February 6, 2014

      Dear Paul,

      Thank you so much for your comment! Please come and see us anytime. We have most of our new rooms up now and I trust you will be well pleased. The rooms are gorgeous!

      We have made some wonderful changes throughout the hotel, including the Saddle & Spur Lounge and the El Conquistador Dining Room; and it has been a true joy for all of us involved.

      We have many things to do yet to restore the Gadsden back to her original glory, but we are diligently working on it.

      Paul, we really do look forward to welcoming you to the Gadsden- come and see us soon!

      Kindest Regards,
      Shirley Snell
      Corporate Director of Sales

  2. Alfred W  October 18, 2013

    I travel to Douglas twice yearly and I love the Gadsden. Anything that preserves this unique place I support, even price increases. There is something special about Gadsden. I can’t wait to watch the episode!

    • Shirley Snell  February 6, 2014

      Dear Alfred,

      First of all, I thank you for your support of the Gadsden Hotel! We absolutely love the Gadsden as well so it has been nothing short of a pleasure to be able to work on the hotel and restore this marvelous historic hotel.

      The next time you are in Douglas, I look forward to meeting you and showing you our new rooms and many improvements.

      Thank you so much for your kind thoughts and we look forward to welcoming you back soon!

      Hospitably Yours,

      Shirley Snell
      Corporate Director of Sales/Peak Hospitality

  3. John Roosa  November 9, 2013

    Your grand old Hotel certainly is beautiful. I just wanted to say that I thought that Anthony Melchiorri went just a *little* overboard when he found out about the fire alarm system simply being turned off. I actually felt sorry for Robin, the General Manager at the time. For someone who said that he didn’t want to beat her up, he certainly did a good job of it. At any rate, I wish the best for you and the hotel, and I’m sure he meant well. Good luck, and like I said, your hotel certainly is a beautiful landmark. John Roosa

    • Shirley Snell  February 6, 2014

      Dear John,

      Thank you so much for your interest in the Gadsden Hotel! I agree with you, it certainly is beautiful and we are so proud of this historic and grand hotel.

      I invite you to come and visit us soon. It would be my pleasure to show you around the hotel and show you many of the improvements we have made in the physical hotel as well as the service and culture of the hotel.

      We surely do appreciate your support and appreciate your Good Luck wishes as we continually strive to improve.

      Looking forward to welcoming you to the Gadsden Hotel soon!

      Best Wishes,

      Shirley Snell
      Corporate Director of Sales/ Peak Hospitality

  4. Mark  January 1, 2014

    After having our family business dissolved by forces we couldn’t control I now watch the Hotel Impossible shows and think if we had applied his ideas to our business would we still be in business — —

  5. Jim Constantine  June 7, 2014

    I look forward to visiting your beautiful hotel in June. I plan to see our son play baseball for the Douglas Diablos. It might be a little hot, but a welcome change from the cool weather here in New England!


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